A general hospital network operating in several Western states faced major challenges in hiring and retaining nurses in their Oncology Department.

Over time, the nurse retention issues got so bad that a third of new oncology hires in their RN (registered nurse) positions failed before their six-month anniversary; and a whopping 40 percent of new CNA (Certified Nursing Assistant) hires failed before that point! The hospital’s own calculations placed the cost of each failed hire at over $80,000!

Using the PXT Select^® assessment to guide both their hiring and onboarding process, the hospital created an enhanced interview process, performance models, and a mentorship program, ultimately reducing their retention and hiring issues.